Rachel Burley

Client Care Representative

Rachel joined the team at Champlain Animal Hospital in February 2019. She loves working with all of the fabulous and skilled veterinarians, technicians and support staff! Her favourite part of working as a veterinary receptionist is greeting all of the wonderful animals and their people.

Rachel has wanted to work with animals for as long as she can remember. She graduated from the University of Guelph in 1999 with a Bachelor of Science degree in Agriculture. She now lives on a beef farm with her husband, 3 daughters, their horses, barn cats, Portuguese water dog Gryphon and their rabbit Basil.

Fun fact: Rachel grew up in the city and has always wanted to live on a farm!


Brown dog holding onto a frisbee

Is Rabies Virus Really A Risk For My Pet

Rabies is one of the oldest and most feared viral infections of all time. Despite having a vaccine available, every year, there are 55,000 human deaths worldwide. Of the 25 human deaths from rabies in Canada, the most recent was in 2012, and all happened after exposure to bats. In Canada, there were 239 cases of animal rabies in 2017 and 183 in 2018.

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Last updated: September 21, 2022.

Dear Clients,

With the upcoming changes to masking requirements for Ontario, we would like to share our updated protocols.

We are currently open and welcoming clients into the hospital. At this time, masks are optional, not mandatory, but we ask that you do not come in to the clinic if you are exhibiting any symptoms of COVID-19, or have a known exposure.

If you prefer to order food and supplies ahead of time, we are still offering curbside pickup.

Please continue to check back for updates, as the situation can change, and we will adjust our protocols accordingly.


If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.


We are OPEN with the following hours:

Monday to Friday: 8:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Champlain Animal Hospital